Lovely shirt, great fabric. The blue stripe was very nice however it is ridiculously tight on the arms. I returned it requesting a size 10 instead of an 8. I was then told I’d been issued a refund. I rang Customer Services asking why , to be told by a very off hand person it was out of stock. I asked why I hadn’t been told that and his reply “ Well I wouldn’t know, I don’t issue refunds’. So rude. Oh and btw, it isn’t out of stock !. Good afternoon Jill,
Thank you for your review, we are very sorry for the customer service you received, this is not the level of customer service we expect our customers to receive, this will be passed on to our management team to deal with, we are very sorry for the inconvenience caused to you, you should have also been contacted to advise you this was out of stock, and you would be refunded, we are very sorry this did not happen, this will be communicated and dealt with by our management team, we appreciate you taking the time to leave your feedback.
Kind regards,
Jason.
Customer services.